FAQs
General FAQs
Same day payment is provide to our clients. You will receive a real-time EFT payment into your bank account while you wait. Please note we have gone cashless.
At Grand Royal Gold, we utilise a thorough and transparent process to determine the value of your gold. Here’s how we do it:
When you bring your gold to us, our expert appraisers carefully assess its quality, purity, and weight. We use precision instruments to measure these factors accurately.
We perform a purity test to determine the exact gold content of your items. This typically involves using acid testing or electronic testing methods to verify the purity of the gold.
We then reference the current market price of gold to establish a baseline value for your items. Gold prices fluctuate daily based on global market conditions, so we ensure that our prices are up-to-date and competitive. In addition to the gold content, in some instances, we also consider other factors that may affect the value of your items, such as the craftsmanship, rarity, or historical significance. This comprehensive evaluation ensures that you receive the best possible price for your valuables.
Once the appraisal is complete, we present you with a clear and straightforward offer for your items. Our goal is to ensure that you understand the basis for the offer and feel confident in the transaction. There is no obligation to sell your gold to us, we believe in giving our customers the freedom to make informed decisions about their assets. Overall, our commitment to accuracy, transparency, and fairness ensures that you receive the best possible value for your gold when you choose to sell to Grand Royal Gold.
Yes we can offer online appraisals of certain items. It is best to chat with one of our appraisers to discuss how we can best assist you.
Please contact us to book an apointment.
Yes absolutely. Grand Royal Gold offers a nationwide insured courier service to clients needing assessments who cannot get to us. This service is safe and free of charge to all clients who intend to sell. Your goods are safely tracked and you are kept in constant communication with us regarding your valuables.
Yes we do. You are welcome to set-up an appointment at your convenience with one of our appraisers to visit you at your home / work / safe place
9ct, 14ct, 18ct, 22ct, and 24ct etc we also buy any old or broken gold as well as gold investment coins like Krugerrands, Medallions, Proof Sets
You can book an apointment via email, WhatsApp or phone call.
Click Here to find our contact informaton.
We buy Gold Jewellery, Designer Gold Jewellery, Diamond Jewellery, Platinum Jewellery, Traditional and Cultural Gold Jewellery, Antique Gold and Precious Gem Jewellery, Fine Gold Pocket Watches, Fine Silverware and Flatware, Fine Gold and Silver investment coins, Luxury Watches / Timepieces and Estate Late Jewellery.
See the full catalog of what we buy here.
Yes we have measures in place to assist in two other official South African Languages – you can get in touch here.
Watches
We buy a wide variety of luxury watches including Rolex, Patek Philippe, Omega, Breitling, IWC, Panerai and Carteir, we are not limited to these brands and welcome anyone looking to sell their luxury watch to contact us directly.
In order to provide you with the best offer, we ask that you bring the original manufacturing papers along with the warrenty and box, if you still have them. If you no longer have these documents – not to worry, we can still evaluate your luxury watch.
Collateral Loans
You may choose the length of the loan desired from 1, 2, 3, 4, 5 or 6 months
The interest charged is dependant on the loan amount given.
You may choose to extend your repayment period if needed.
Yes. We require that you provide your South African Bar Coded ID or Passport in order to sell to us
Ensuring the security of your valuables is our top priority. We have implemented rigorous security measures to safeguard your items at all times. From state-of-the-art surveillance systems to secure storage facilities. Additionally, our staff is highly trained in security protocols to further ensure the protection of your belongings.
Diamonds
A diamond’s value is assessed based on its carat weight, cut quality, color grade, and clarity grade, known as the “4 C’s”. Certification from reputable labs like GIA or EGL is, preferred, providing accurate measurements of these attributes.
Cut, Clarity, Colour and Carat. Cut refers to a diamond’s proportions, symmetry, and polish, a well-cut diamond reflects light effectively, enhancing its brilliance and sparkle. Cut quality impacts a diamond’s overall appearance and value. Clarity assesses the presence of internal and external flaws of diamonds. In terms of colour, diamonds are graded on a scale from colorless to yellow and cognac as well as Fancy colours. Carat is the measurment of the size of a diamond in terms of its weight. Carat weight significantly influences the value of a diamond.
Let Grand Royal Gold Assist You Today!
Our team of professionals will provide personalised consulting services tailored to your requirements.